Each of the 251 rooms and suites has either a city or complex view including Executive Floor guest rooms. We truly appreciate your valuable and positive feedback which will help us to constantly improve. The check-in was very smooth and made a great start to my stay. Rest assured that your comments will be shared with the relevant department heads for immediate remedy and to avoid reoccurrence. The cleaning of rooms is less than satisfactory. We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. we were happy for the upgrade and the room provided all our needs. Are there opportunities to exercise at Swissotel Al Murooj Dubai? Sincerely, Ian Rydin Cluster General Manager, Dear Ms. B., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. I had one of the best experience with the hotel. Had a hiccup with house keeping but it was resolved. Book Swissotel Al Murooj Dubai, Dubai on Tripadvisor: See 5,242 traveller reviews, 2,497 candid photos, and great deals for Swissotel Al Murooj Dubai, ranked #152 of … Dubai Mall is minutes away. The Manager and the entire staff of the hotel were extremely courteous and very very helpful. We recommend calling ahead to confirm details. Enjoy unparalleled dining options with six restaurants and bars. Located opposite The Dubai Mall a nd Burj Khalifa, It is in close proximity to World Trade Centre and DIFC. moreover we reserved places by the pool side but the staff looked confused and didn't have place for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Couples - 16/01/2021 Confirmed reviews ALL. Cecille B. The couches have stains on them and the carpets aswell...abd because they are old and never changed, they have a very unpleasant odour. Online Reservation Enter your dates to see prices Check-in Check-out (night) (nights) (nights) Guests Adults: Children: Specify the age of a child. I would also like to give a special mention Chef Nawar & Jackson(restaurant manager) who looked after our vegetarian requests extremely well. Restaurants near Swissotel Al Murooj Dubai, Dubai on Tripadvisor: Find traveller reviews and candid photos of dining near Swissotel Al Murooj Dubai in Dubai, Emirate of Dubai. Business - 07/12/2020 Confirmed reviews ALL. ex. Downtown > For a limited time only 32 Bought. It is always a pleasure to receive positive feedback. Well located, extremely comfortable stay. And special thanks to reception for special room and smiling service. Ambience of a resort-style hotel in a city location. Directly opposite The Dubai Mall, one of the largest shopping malls in the world, the iconic Burj Khalifa and within a few minutes’ drive to Dubai International Financial Centre, Jumeirah Beach and World Trade Centre with its many exhibition halls. The pool - not accessible with stroller and overall looks very old and not maintained. Response from Swissotel Al Murooj Dubai , Marketing at Swissotel Al Murooj Dubai. I booked the hotel directly. It is just 5 minutes walking distance from the Dubai mall. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I am happy to read about your experience with our hotel facilities and services. Yes, dry cleaning and laundry service are offered to guests. Swissotel Al Murooj Dubai. Overall very satisfactory, central location, easy access, near all amenities, good food.helpful and friendly staff. Had a lovely stay. Swissotel Al Murooj Dubai, Dubai: See 5,229 traveller reviews, 2,496 photos, and cheap rates for Swissotel Al Murooj Dubai, ranked #145 of 737 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. New and improved processes have been implemented to ensure the safety and wellbeing of our guests and team members. Prices are calculated as of 2021-01-11 based on a check-in date of 2021-01-24. Which room amenities are available at Swissotel Al Murooj Dubai? Yes, there are 3 onsite restaurants, featuring international cuisine. The biggest issue I had was The level of cleanliness. Igor S. Families - 26/12/2020 Confirmed reviews ALL. I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided by our colleagues in particular to Razani, Shaheel and Yoga. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. This Dubai hotel provides complimentary wireless Internet access. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are more places to choose from in the Dubai area. WiFi and parking are free, and this hotel also features 3 restaurants. Thierry J. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is very special to be referred to as “the best of everything” when choosing to stay in our hotel and I am very grateful to you for this wonderful compliment. WiFi and parking are free, and this hotel also features 3 restaurants. We’ve already dined in this restaurant a couple of times during their Thursday Seafood night and Iftar buffet so this Italian night was something new for us to try.. Optic fiber technology provides the highest possible speed of Internet connection. The staff at your hotel are amazing, and tried to do everything to help improve our stay. Book Swissotel Al Murooj Dubai, Dubai on Tripadvisor: See 5,242 traveller reviews, 2,497 candid photos, and great deals for Swissotel Al Murooj Dubai, ranked #152 of 752 hotels in Dubai and rated 4.5 of 5 at Tripadvisor. Monica made our stay very special, it was our anniversary which hotel made it memorable. I will share your comments with our team. Here you can grab coffee on the go or stay a while and linger over a delicious menu of pastries, cakes and sandwiches. Our British pub packed with character. I visited Dubai on a business trip, and stayed at the Swissotel Al Murooj from 5th December 2020 to 14th January. The resort is absolutely exquisite? It is always a pleasure to receive positive feedback. This is the version of our website addressed to speakers of English in the United States. Anonymous Solo - 05/10/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. The large outdoor terrace fills up each evening and on Friday's for the popular brunch. See more questions & answers about this hotel from the Tripadvisor community. Dan A. What are some of the property amenities at Swissotel Al Murooj Dubai? two downsides: 1. Discover an exquisite luxury experience in the heart of Downtown Dubai, Swissotel Al Murooj Dubai offers a classic interior design giving a warm and homely feeling which attracts many of our regular guests to choose Swissotel Al Murooj Dubai as their home away from home. Breakfast is absolutely great, especially taking into consideration COVID restrictions everywhere. The staff speaks multiple languages, including English, Spanish, French, Russian, Hindi, Arabic, and Turkish. I will share your comments with our team. Dear Ms. LadyShidah, Thank you for your comments and opinion about your recent stay with us at Swissotel Al Murooj Dubai. Sincerely, Mrad El Khoury Cluster General Manager, Dear Ms. P., Thank you very much for taking the time to review your recent stay with us at the Swissotel Al Murooj Dubai. Al Saada Street Opposite Dubai Mall, Dubai 117546 United Arab Emirates, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Ian Rydin Cluster General Manager, Dear Mrs. Nasreen, We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. View deals for Swissôtel Al Murooj Dubai, including fully refundable rates with free cancellation. Luxury-minded guests enjoy the breakfast. I will share your comments with our team. Customer review rating 4.5/5 29 reviews, I can take advantage of the Members' rate, Discover an exquisite luxury experience in the heart of Downtown Dubai, Swissotel Al Murooj is a five star hotel offering unique resort style hospitality in one of the city's favoured destinations for business or leisure. A unique resort-style hotel enjoying a downtown Dubai setting opposite the Dubai Mall and Burj Khalifa, the 5-star Al Murooj Hotel is the perfect base for exploring the city. The breakfast is nice , but needs more selection. Kind regards, Ian Rydin Cluster General Manager, Dear Ms. D., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. Sincerely, Ian Rydin Cluster General Manager, Dear Mr. W., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. Thank you once again for your time. It is always a pleasure to receive positive feedback. Dubai Mall is minutes away. Dubai +97143073577 Lobby Level, Roda Al Murooj. Throughout my stay there, I opted to have breakfast only twice. Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city’s favoured destinations for business or leisure. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. Definently recommend to all my friends n family. Sincerely, Ian Rydin Cluster General Manager, Dear Mr. S., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Swissotel Al Murooj Dubai in the future. I booked a club level room along with half board. Located opposite The Dubai Mall a nd Burj Khalifa, It is … Due to COVID executive lounge was closed and i was receiving confusing information from different staff members about the alternative options we have in the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Conveniently located restaurants include Karat, Fogo de Chão, and Pergolas Restaurant. I would stay at the hotel simply because of their great service. Surrounded by garden and water fountains, this al fresco venue is also the perfect place to unwind after work or enjoy a refreshing drink after a session at the gym. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. Yes, free parking and valet parking are available to guests. Swissôtel Al Murooj Dubai offers 392 air-conditioned accommodations with minibars and safes. Please accept our apologies for expectations not met. Warm welcome from Monica. Spent 2 weeks at hotel and the staff is great, very helpful. Few minutes. Thank you also for recommending our beds which certainly added to your great sleep comfort. Chloe Friends - 02/01/2021 Confirmed reviews ALL. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Luxury-minded guests enjoy the breakfast. Kind regards, Ian Rydin Cluster General Manager, Tripadvisor Plus Subscription Terms & Conditions, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near The Spa at Address Dubai Mall, Hotels near Feet First Reflexology & Massage Centre, Hotels near Burj Khalifa/Dubai Mall Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near American University in the Emirates, Hotels near Hamdan Bin Mohammed e-University, Hotels near The Emirates Academy Of Hospitality Management, Hotels near University of Wollongong - Dubai Campus. We had a delightful Italian feast on a Friday evening at Pergolas in Swissotel Al Murooj in Downtown Dubai. While we are glad to read that you appreciate the location and services at our property, we regret that there seemed to be a shortfall in regards to our housekeeping service. View deals for Swissôtel Al Murooj Dubai, including fully refundable rates with free cancellation. 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